At Clickmart, customer satisfaction is important to us. Please read our refund policy carefully before placing an order.
📦Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the item and packaging.
📧 Email: support@clickmart.store
After verification, we will arrange a replacement or refund where applicable.
🚫Order Cancellation
Orders can only be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled.
💳Refunds
If your refund request is approved, the refund will be processed to your original payment method within 5–10 business days, depending on your payment provider or bank.
🔄Returns
As a dropshipping store, returns are accepted only for products that are damaged, defective, or incorrect.
We do not accept returns for:
- Change of mind
- Incorrect size or color selected by the customer
- Minor variations in product appearance due to lighting or screen settings
📞Need Help?
If you have any questions regarding refunds or returns, feel free to contact us.
📧 Email: support@clickmart.store